Frequently Asked Questions
Everything you need to know about your Jessup Beauty experience.
Are Jessup Beauty brushes cruelty-free?
Yes, we are committed to ethical beauty. All Jessup Beauty brushes are 100% cruelty-free and made with high-quality synthetic fibers or ethically sourced materials.
How long does shipping take?
Shipping typically takes 7-15 business days for international orders, depending on your location and chosen shipping method at checkout.
How should I clean my makeup brushes?
We recommend washing your brushes every 1-2 weeks using a mild brush cleanser or baby shampoo. Rinse with lukewarm water and let them air dry horizontally to prevent water from damaging the ferrule.
What is your return policy?
We offer a 30-day return policy for unused and unopened products in their original packaging. Please contact our support team to initiate a return request.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as secure payments through PayPal and Apple Pay.
Do you offer professional discounts for makeup artists?
We frequently offer bulk discounts and professional sets designed for MUAs. Please subscribe to our newsletter or contact our wholesale department for more information.