Returns & Exchanges
At Jessup Beauty, we want you to be completely satisfied with your professional makeup tools. If you are not happy with your purchase, you may return unused items in their original packaging within 30 days of delivery.
Initiate Your Return
Contact our customer support team with your order number and the reason for your return to receive a Return Authorization.
Prepare Your Package
Securely pack the unused brushes or accessories in their original Jessup Beauty packaging to ensure they are protected during transit.
Ship the Items
Affix the provided return label or ship the package via a trackable mail service to our designated warehouse address.
Receive Your Refund
Once our quality control team inspects and approves the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing